|If you need to return a product to us for repair, you must follow these instructions:
Service is not available on the following items;
- Speed Control Model TSC-410K
- All Battery Chargers
Step 1) Email firstname.lastname@example.org to obtain a Return Authorization Number.
*Dealers and Distributors*
You will need a separate RA# for each item you are sending in. Please let us know how many you will be returning.
*Non-Dealers and Distributors*
One customer with multiple items only needs one RA#.
Two or more customers sending items together each need their own RA#.
Step 2) Print and fill out the Request for Service Form (PDF format)
Having trouble viewing the PDF? Click here for the JPG!
*Prices subject to change. Obtain a new form from our website for every service shipment. Do not use a saved copy. Clear your browser cookies and uncheck the box for retaining data.*
Step 3) Send us your Request for Service Form along with your item(s) to be repaired. All service items must be accompanied with your RA# and completed Service Request Form. If you are claiming warranty, you must include a copy of the receipt of purchase. Items sent in without the proper documentation will not be serviced until required information is provided.